How to Bring A Dead Redmi 2 / Hongmi 2 Back To Life

<div dir="ltr" style="text-align: left;" trbidi="on"><div class="separator" style="clear: both; text-align: center;"><br /></div><span style="color: #444444; font-family: Helvetica Neue, Arial, Helvetica, sans-serif;">This tutorial will teach you how to restore your Redmi 2 to a perfectly working state when you soft brick your device. <br /><br />A soft brick may be a result of flashing the wrong ROM, wrong recovery image or accidently messing with system files which should have been left alone. And a soft brick does not require you to head over to the service center because you can fix it in under an hour. So without wasting much time, lets get on with the tutorial. </span><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgkbG-izP7QgLtAReVmVvNZ7foY4ONo1nkXI05lZCsYZ6x85bEfufnGpwmrd_etDHQF7k-hCyDqJ_Vs2ySmAEAp9N9j2pxdWlOf0pTYc9y1H1t9nz1BAkvSbJUNJMBuBJmGd-BljKQuOGE/s1600/redmi+2.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em; text-align: center;"><img border="0" height="280" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgkbG-izP7QgLtAReVmVvNZ7foY4ONo1nkXI05lZCsYZ6x85bEfufnGpwmrd_etDHQF7k-hCyDqJ_Vs2ySmAEAp9N9j2pxdWlOf0pTYc9y1H1t9nz1BAkvSbJUNJMBuBJmGd-BljKQuOGE/s1600/redmi+2.jpg" width="640" /></a><span style="color: #444444; font-family: Helvetica Neue, Arial, Helvetica, sans-serif;"><br /><br /><b>Requirements</b>:</span><ul style="text-align: left;"><li><span style="color: #444444; font-family: Helvetica Neue, Arial, Helvetica, sans-serif;">A bricked Redmi 2 with USB cable</span></li><li><span style="color: #444444; font-family: Helvetica Neue, Arial, Helvetica, sans-serif;">A Computer running windows operating System (Win 7 preferred)</span></li><li><span style="color: #444444; font-family: Helvetica Neue, Arial, Helvetica, sans-serif;">MiFlash tool. Download it from here - <a href="http://bigota.d.miui.com/tools/MiPhone20140509.exe">MiFlash Tool</a></span></li><li><span style="color: #444444; font-family: Helvetica Neue, Arial, Helvetica, sans-serif;">Redmi 2 fastboot ROM. </span></li><ul><li><span style="color: #444444; font-family: Helvetica Neue, Arial, Helvetica, sans-serif;">Download from here -Stable ROM -<a href="http://update.miui.com/updates/v1/fullromdownload.php?d=wt88047&b=F&r=cn&n=">Redmi 2 Stable Fastboot ROM</a></span></li><li><span style="color: #444444; font-family: Helvetica Neue, Arial, Helvetica, sans-serif;">Developer ROM -<a href="http://update.miui.com/updates/v1/fullromdownload.php?d=wt88047&b=F&r=cn&n=">Redmi 2 Developer Fastboot ROM</a></span></li></ul><li><span style="color: #444444; font-family: Helvetica Neue, Arial, Helvetica, sans-serif;">A bottle of Soda and some chips to kill time. </span></li></ul><span style="color: #444444; font-family: Helvetica Neue, Arial, Helvetica, sans-serif;"><br /><b>Procedure:</b><br /><ul style="text-align: left;"><li>Download and install Mi Flash tool.</li><li>Download and extract the fastboot ROM to a folder on your D drive. Do not extract to desktop. For example extract to D:/Xiaomi/ folder.</li><li>Open MIflash Tool, click on browse button.</li><li>Select Advanced.</li><li>Select ONLY "FLASH ALL.BAT" (for complete new system) or "Except DATA STORAGE.BAT" (for saving the user DATA) ---[ BETTER DO FLASH ALL ] from the extracted FASTBOOT ROM , in FASTBOOT SCRIPT OPTION.</li><li>Now leave the second option BLANK [ Nv boot script ]</li><li>Now browse and select proper files from image inside fastboot rom folder folder for MSIMAGE.MBN , MPRG.MBN , RAW0 programming.XML and Patch0.xml in appropriate options</li><li>now browse and select proper files from image inside fastboot rom folder folder for MSIMAGE.MBN , MPRG.MBN , RAW0 programming.XML and Patch0.xml in appropriate options.</li><li>Turn on your Phone in Fastboot mode. To do that, press power + volume down button.</li><li>Connect the device to pc via the USB cable.</li><li>Drivers will install , let them finish</li><li>Press refresh On Mi flash , if you get a device as anything "0" or "324ehvh2" or just COM # --- JUST PRESS FLASH BUTTON</li><li>The phone is now being flashed , after operation completed, connect the battery if you had removed it, assemble phone and boot (if mi logo come your phone is fixed )(if battery discharged it will not boot - put it on charge if red led blinks - it means phone fixed)</li><li>If some driver fails during installation or you dont see any device on miflash , check device manager for any driver not installed properly and install it manually and browse the driver from /programfile/xiaomi/miflash/qualcomm/ "here" .</li><li>If miflash gives some error like reached end of fie, receive Hello packets, give the pc a reboot , but be sure to again press f8 and disable driver verification. Is still problem persists, do try another pc running XP or windows 7.</li><li>If you face any problem with driver installation - make sure you disabled driver signature detection while booting windows by pressing F8.</li><li>If problems persists try contacting me ;)</li></ul></span><span style="color: #444444; font-family: Helvetica Neue, Arial, Helvetica, sans-serif;"><br /><b>Visual Guide for the Mi Flash Operations:</b><br /><ul style="text-align: left;"><li>Select the appropriate options as mentioned in this image and leave the Nv Boot Script option Blank- </li></ul></span><span style="color: #444444; font-family: Helvetica Neue, Arial, Helvetica, sans-serif;"><br /><img src="http://en.miui.com/data/attachment/forum/201501/20/165646le77ixo1h2ex43ei.jpg.thumb.jpg" /><br /><br /><br /><ul style="text-align: left;"><li>Click on browse and select the appropriate files for options selected from where you have extracted your ROM. </li></ul><br /><img src="http://en.miui.com/data/attachment/forum/201501/20/170147t2awip6ivpi85566.jpg.thumb.jpg" /><br /><br /><br /><ul style="text-align: left;"><li>Now connect your Device. Drivers would install. Once installation is complete. Click on refresh. You should get a device.</li></ul></span><span style="color: #444444; font-family: Helvetica Neue, Arial, Helvetica, sans-serif;"><br /><img src="http://en.miui.com/data/attachment/forum/201501/20/165628s4iozfctiucujttk.jpg.thumb.jpg" /><br /><br /><ul style="text-align: left;"><li>Click on "Flash". Your device will get flashed with the new Fastboot ROM and voila you have fixed your device. If you had removed the battery, connect it back. Turn on your phone. In some cases battery may be drained, so give your phone a good charge. </li></ul></span><span style="color: #444444; font-family: Helvetica Neue, Arial, Helvetica, sans-serif;"><br /><img src="http://en.miui.com/data/attachment/forum/201501/20/165617xl2pnr2qrmlvmkr1.jpg.thumb.jpg" /><br /><br />Note: Credits for this thread go to me. And to our admin <a href="http://en.miui.com/space-uid-54848082.html">@meredithhan</a> for her help. To view the download links, you need to comment to this thread. I hope you will not mind spending a few seconds on that. Feedback and criticism is welcomed. Don't forget to rate if you like this article.</span></div>

How to Bring A Dead Redmi 2 / Hongmi 2 Back To Life

This tutorial will teach you how to restore your Redmi 2 to a perfectly working state when you soft brick your device. A soft brick may be a...

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All about Redmi 2 / hongmi 2; FAQ

<div dir="ltr" style="text-align: left;" trbidi="on"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">This post is comprised of all the questions that are related to Redmi 2 / Hongmi 2.</span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span><br /><div align="left" style="word-wrap: break-word;"><div align="center" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: medium; word-wrap: break-word;"><span style="color: red; word-wrap: break-word;"><u style="word-wrap: break-word;">Questions About Device Hardware and General Questions :</u></span></span></span></span></span></span></div></div><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="font-weight: normal; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Q: How to buy Redmi 2?</span></span></span></span></div><div align="left" style="font-weight: normal; word-wrap: break-word;"><span style="word-wrap: break-word;">A: Currently, Redmi 2 is only </span><span style="word-wrap: break-word;">available</span><span style="color: black; word-wrap: break-word;"> in Mainland China. To ensure you get authentic product, please buy Redmi 2 from Official/authorized website only.</span></div><div><span style="color: black; word-wrap: break-word;"><br /></span></div><span style="font-weight: normal; word-wrap: break-word;"></span></div></span></span></div><div align="left" style="word-wrap: break-word;"><div align="center" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: teal; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></span></span></div></div><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></span></div><div align="left" style="word-wrap: break-word;"><div align="center" style="word-wrap: break-word;"><div align="center" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><img aid="262310" file="data/attachment/forum/201501/19/153141shot3oyjh8ptmjno.jpg.thumb.jpg" id="aimg_262310" initialized="true" inpost="1" src="http://en.miui.com/data/attachment/forum/201501/19/153141shot3oyjh8ptmjno.jpg.thumb.jpg" style="cursor: pointer; word-wrap: break-word;" zoomfile="data/attachment/forum/201501/19/153141shot3oyjh8ptmjno.jpg" /></span></div></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><div align="center" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif;"><br /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">These are the Official/authorized website for follow countries:</span></span></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"></span><br /><ul style="margin: 0px 0px 0px 14px; padding: 0px; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;">China : <a href="http://www.mi.com/" style="color: #336699; word-wrap: break-word;" target="_blank">http://www.mi.com/</a></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;">Hong Kong : <a href="http://www.mi.com/hk/" style="color: #336699; word-wrap: break-word;" target="_blank">http://www.mi.com/hk/</a></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;">India : <a href="http://www.mi.com/in" style="color: #336699; word-wrap: break-word;" target="_blank">http://www.mi.com/in</a></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;">Indonesia : <a href="http://www.mi.com/id/" style="color: #336699; word-wrap: break-word;" target="_blank">http://www.mi.com/id/</a></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;">Malaysia : <a href="http://www.mi.com/my" style="color: #336699; word-wrap: break-word;" target="_blank">http://www.mi.com/my</a></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;">Philippines : <a href="http://www.mi.com/ph/" style="color: #336699; word-wrap: break-word;" target="_blank">http://www.mi.com/ph/</a></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;">Singapore : <a href="http://www.mi.com/sg" style="color: #336699; word-wrap: break-word;" target="_blank">http://www.mi.com/sg</a></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;">Taiwan : <a href="http://www.mi.com/tw/" style="color: #336699; word-wrap: break-word;" target="_blank">http://www.mi.com/tw/</a></li></span></ul><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /><span style="font-weight: 700; word-wrap: break-word;">Q: When Redmi 2 will be available in my Country?</span><br style="word-wrap: break-word;" />A: As i already mentioned before, right now Redmi 2 is available in Mainland China only. And, there is no official words about launching and availability of Redmi 2 in other countries. So in this case, please follow Official Mi Facebook Page of your country and be active on this forum also. Stay tuned.<br style="word-wrap: break-word;" /><br style="word-wrap: break-word;" /><span style="font-weight: 700; word-wrap: break-word;">For Example:</span> People from India, have to be active on Mi India Official Facebook Page for more info and news.</span></div><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">These are the Official Mi Facebook Page of your respective countries :</span></span></span></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><ul style="margin: 0px 0px 0px 14px; padding: 0px; word-wrap: break-word;"><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;">Hong Kong : <a href="https://www.facebook.com/Xiaomihongkong" style="color: #336699; word-wrap: break-word;" target="_blank">https://www.facebook.com/Xiaomihongkong</a></span></span></span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;">India : <a href="https://www.facebook.com/MiIndiaOfficial" style="color: #336699; word-wrap: break-word;" target="_blank">https://www.facebook.com/MiIndiaOfficial</a></span></span></span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;">Indonesia : <a href="https://www.facebook.com/XiaomiIndonesia" style="color: #336699; word-wrap: break-word;" target="_blank">https://www.facebook.com/XiaomiIndonesia</a></span></span></span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;">Malaysia : <a href="https://www.facebook.com/XiaomiMalaysia" style="color: #336699; word-wrap: break-word;" target="_blank">https://www.facebook.com/XiaomiMalaysia</a></span></span></span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;">Philippines : <a href="https://www.facebook.com/XiaomiPhilippines" style="color: #336699; word-wrap: break-word;" target="_blank">https://www.facebook.com/XiaomiPhilippines</a></span></span></span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;">Singapore : <a href="https://www.facebook.com/MiSingaporeOfficial" style="color: #336699; word-wrap: break-word;" target="_blank">https://www.facebook.com/MiSingaporeOfficial</a></span></span></span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Taiwan : <a href="https://www.facebook.com/xiaomitaiwan" style="color: #336699; word-wrap: break-word;" target="_blank">https://www.facebook.com/xiaomitaiwan</a></span></span></span></span></li></ul></div></div></div><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: How many models of Redmi 2 are there?</span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: Redmi 2 is available in three versions/models, which are given below.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="color: darkred; word-wrap: break-word;">1. 4G dual sim mobile version, supports the following carriers and networks:</span></span><br /><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Does not distinguish between primary and secondary slot, SIM card slot in any optional mobile 4G, another one for GSM</span></span></div><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><ul style="margin: 0px 0px 0px 14px; padding: 0px; word-wrap: break-word;"><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Mobile 4G TDD-LTE</span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Mobile 4G FDD-LTE</span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Mobile 3G TD-SCDMA</span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Mobile 2G GSM</span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Unicom 2G GSM</span></li></ul><br style="word-wrap: break-word;" /><br style="word-wrap: break-word;" /><table cellspacing="0" class="t_table" style="border-collapse: collapse; border: 1px solid rgb(227, 237, 245); empty-cells: show; table-layout: auto; width: 705px; word-wrap: break-word;"><tbody style="word-wrap: break-word;"><tr style="word-wrap: break-word;"><td style="border: 1px solid rgb(227, 237, 245); font-size: 14px; overflow: hidden; padding: 4px; word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">4G Network</span></div></td><td style="border: 1px solid rgb(227, 237, 245); font-size: 14px; overflow: hidden; padding: 4px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">TDD-LTE (B38 / B39 / B40 / B41: 2555-2655MHz), FDD-LTE (B3 / B7)</span></td></tr><tr style="word-wrap: break-word;"><td style="border: 1px solid rgb(227, 237, 245); font-size: 14px; overflow: hidden; padding: 4px; word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">3G Network</span></div></td><td style="border: 1px solid rgb(227, 237, 245); font-size: 14px; overflow: hidden; padding: 4px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">TD-SCDMA (1900 / 2100MHz), WCDMA (850/1900 / 2100MHz)</span></td></tr><tr style="word-wrap: break-word;"><td style="border: 1px solid rgb(227, 237, 245); font-size: 14px; overflow: hidden; padding: 4px; word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">2G network</span></div></td><td style="border: 1px solid rgb(227, 237, 245); font-size: 14px; overflow: hidden; padding: 4px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">GSM (900/1800 / 1900MHz)</span></td></tr></tbody></table><br style="word-wrap: break-word;" /><br style="word-wrap: break-word;" /><span style="color: darkred; word-wrap: break-word;">2. Unicom 4G dual-card version, supports the following carriers and networks:</span><div align="left" style="word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Does not distinguish between primary and secondary slot, SIM card slot optional arbitrary Unicom 4G, another one for GSM</span></div><ul style="margin: 0px 0px 0px 14px; padding: 0px; word-wrap: break-word;"><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Unicom 4G FDD-LTE</span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Unicom 4G TDD-LTE</span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Unicom 3G WCDMA</span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Unicom 2G GSM</span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Mobile 2G GSM</span></li></ul><table cellspacing="0" class="t_table" style="border-collapse: collapse; border: 1px solid rgb(227, 237, 245); empty-cells: show; table-layout: auto; width: 705px; word-wrap: break-word;"><tbody style="word-wrap: break-word;"><tr style="word-wrap: break-word;"><td style="border: 1px solid rgb(227, 237, 245); font-size: 14px; overflow: hidden; padding: 4px; word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">4G Network</span></div></td><td style="border: 1px solid rgb(227, 237, 245); font-size: 14px; overflow: hidden; padding: 4px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">FDD-LTE (B1 / B3), TDD-LTE (B41: 2555-2575MHz)</span></td></tr><tr style="word-wrap: break-word;"><td style="border: 1px solid rgb(227, 237, 245); font-size: 14px; overflow: hidden; padding: 4px; word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">3G Network</span></div></td><td style="border: 1px solid rgb(227, 237, 245); font-size: 14px; overflow: hidden; padding: 4px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">WCDMA (900/1900 / 2100MHz)</span></td></tr><tr style="word-wrap: break-word;"><td style="border: 1px solid rgb(227, 237, 245); font-size: 14px; overflow: hidden; padding: 4px; word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">2G network</span></div></td><td style="border: 1px solid rgb(227, 237, 245); font-size: 14px; overflow: hidden; padding: 4px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">GSM (900 / 1800MHz)</span></td></tr></tbody></table><br style="word-wrap: break-word;" /><br style="word-wrap: break-word;" /><span style="color: darkred; word-wrap: break-word;">3. Telecom 4G dual-card version, supports the following carriers and networks:</span><div align="left" style="word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Slot distinguish primary and secondary, primary card supports Telecom 4G / 3G / 2G, Vice card supports mobile 2G / Unicom 2G</span></div><ul style="margin: 0px 0px 0px 14px; padding: 0px; word-wrap: break-word;"><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Telecom 4G FDD-LTE</span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Telecom 4G TDD-LTE</span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Telecom 3G CDMA 2000</span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Telecom 2G CDMA 1X</span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Mobile 2G GSM</span></li><li style="list-style: disc; margin: 0px 0px 0px 2em; padding: 0px; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Unicom 2G GSM</span></li></ul><br style="word-wrap: break-word;" /><span style="color: black; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Q: Redmi 2 isn't available in my country but i want to buy from China, help me how and which version should i buy?</span></span><br style="word-wrap: break-word;" /><span style="color: black; word-wrap: break-word;">A: If you are going to Mainland China, or anybody you know is going to Mainland China or anybody you know who lives in Mainland can buy Redmi 2 for you from Official Xiaomi Store (<a href="http://www.mi.com/" style="color: #336699; word-wrap: break-word;" target="_blank">http://www.mi.com/</a> ). But before buying Redmi 2 check the Mobile Network Bands Available in your country with your countries respective network operator so that you can choose the right version/model of Redmi 2 for you, which works in your home country. </span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: Does Redmi 2 support OTG?</span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: Yes, Redmi 2 supports OTG function. OTG stands for “On The Go”, which means you can connect a standard mouse, keyboard, pen drive, etc. into your Mi phone via an OTG cable.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"></span></span></span><span style="font-weight: 700; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;">Q: Why can't I read my flash drive using OTG?</span></span></span></span><br /><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: Please note that Mi phones support only FAT32 flash drives. If you are unable to read your flash drive:</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.  Check whether your flash disk follows the FAT32 file system.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.  If it is not FAT32, set it to FAT32 on your PC, and then use it with your Redmi 2.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Q: Does Redmi 2 have background light for the navigation keys? Or, In other words Redmi 2 have Capacitive keys Backlight?</span></span></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: There is no background light in the Redmi 2.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif;"><span style="font-weight: 700; word-wrap: break-word;"><span style="word-wrap: break-word;">Q: Why there is less than 8GB </span></span><span style="font-weight: 700; word-wrap: break-word;"><span style="word-wrap: break-word;">storage</span></span><span style="font-weight: 700; word-wrap: break-word;"><span style="word-wrap: break-word;"> available on Redmi 2, instead of the stated 8GB?</span></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: Of the 8GB ROM provided, some storage space is used up by System Files. But, the Redmi 2 can support a larger storage space (32GB max) by means of an extension SD card. You may copy data from the internal SD card to the extension SD card when the storage space is low.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: Why there is less than 1GB RAM available on my Redmi 2, instead of the stated 1GB RAM?</span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: Of the 1GB RAM provided, some RAM space is used up by System. So, that's why it show's less available RAM.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Q: When i clear background apps then RAM availability is less than 1GB on Redmi 2? Why?</span></span></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: It's not just Redmi 2 but all the smartphones have less availability of RAM because of processing and system.</span></div></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: Why does my Redmi 2 heat during operation?</span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: Owing to their enhanced configuration (CPU, GPU, etc.), all smartphones generate heat while playing games, watching videos, operating apps, and so on. The heat dissipation of Redmi 2 is controlled so as to make it as comfortable for you as possible. If however you feel the heat is severe, please contact your nearest service centre for help.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: What network type does Redmi 2 operate on?</span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: Redmi2 features dual SIM dual standby, which lets you send and receive calls and SMS from two numbers without having to swap SIM cards.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><table cellspacing="0" class="t_table" style="border-collapse: collapse; border: 1px solid rgb(227, 237, 245); empty-cells: show; table-layout: auto; width: 705px; word-wrap: break-word;"><tbody style="word-wrap: break-word;"><tr style="word-wrap: break-word;"><td style="border: 1px solid rgb(227, 237, 245); font-size: 14px; overflow: hidden; padding: 4px; word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; font-size: small; word-wrap: break-word;">4G Network</span></span></div></td><td style="border: 1px solid rgb(227, 237, 245); font-size: 14px; overflow: hidden; padding: 4px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; font-size: small; word-wrap: break-word;">TDD-LTE , FDD-LTE</span></span></td></tr><tr style="word-wrap: break-word;"><td style="border: 1px solid rgb(227, 237, 245); font-size: 14px; overflow: hidden; padding: 4px; word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; font-size: small; word-wrap: break-word;">3G Network</span></span></div></td><td style="border: 1px solid rgb(227, 237, 245); font-size: 14px; overflow: hidden; padding: 4px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; font-size: small; word-wrap: break-word;">TD-SCDMA , WCDMA</span></span></td></tr><tr style="word-wrap: break-word;"><td style="border: 1px solid rgb(227, 237, 245); font-size: 14px; overflow: hidden; padding: 4px; word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; font-size: small; word-wrap: break-word;">2G network</span></span></div></td><td style="border: 1px solid rgb(227, 237, 245); font-size: 14px; overflow: hidden; padding: 4px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; font-size: small; word-wrap: break-word;">GSM</span></span></td></tr></tbody></table><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;">In Short Redmi 2 support : </span><span style="font-size: small; word-wrap: break-word;">Dual-SIM with 2 card-slots, standing by </span><span style="font-size: small; word-wrap: break-word;">concurrently.</span></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">4G LTE/3G, Dual-SIM 4G LTE (TDD/ FDD), and connection speed up to 150 MBPS.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Q: Why i can't use 4G/LTE on my Redmi 2?</span></span></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: You need to have 4G/LTE enable SIM Card. If you don't have then contact your Network Service Provider.</span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: If I am communicating using SIM 1, is there a waiting prompt when there’s an incoming call on SIM 2?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: Yes. Although Redmi 2 supports dual SIM cards, it is single-channel design. While you are communicating using one SIM card, the other SIM card cannot receive calls and there will be voice prompt saying, “Sorry! The subscriber you have dialled cannot be connected at the moment”. Messages are received later as well.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;">Q: What </span></span></span><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">resolution of </span></span></span><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">video recording supported by Redmi 2</span></span></span><span style="font-weight: 700; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;">?</span></span></span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: The 2.0 megapixel front camera Support 720P HD video recording. And, The 8 megapixel back camera Support 1080P FULL-HD video recording.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: How can I locate the IMEI on my phone?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: There are three ways in which you can do this.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Check the package for the IMEI number. We advise all our customers to keep the package and note the IMEI number at the very beginning.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   Go to “Settings” >>“General Settings” >> “About Phone” >> “Status” >> “IMEI”</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   Dial *#06# (this applies to phones of all brands, not just Xiaomi)</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: Where is the notification light located, and what is its function?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: The notification light of Redmi 2 is located below the Home button. It will be blinking when there is a missed call or message, and when the phone is charging. If the phone is very low on power, the light will shine all the time.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><div align="center" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><img aid="262350" file="data/attachment/forum/201501/19/161920jygimmnmmo14q3o5.jpg.thumb.jpg" id="aimg_262350" initialized="true" inpost="1" src="http://en.miui.com/data/attachment/forum/201501/19/161920jygimmnmmo14q3o5.jpg.thumb.jpg" style="cursor: pointer; word-wrap: break-word;" zoomfile="data/attachment/forum/201501/19/161920jygimmnmmo14q3o5.jpg" /></span></div><div align="center" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">The colour of the notification light is different for each status. You can change the notification colour as you like.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Go to “Settings” >> “General Settings” >> “Notification Light” >>“Pulse Notification Light”.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: Why can’t I hear the caller’s voice when I use a non-Xiaomi headset?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: There are two industry standards for the 3.5mm headset : CTIA and OMTP. The Redmi 2 phone and headset are matched with the CTIA standard. So, if you are using a non-Xiaomi headset, it will not work. You may try out the headset with another phone or device.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Or you can dial *#*#6484#*#* to try and detect the headset. If the headset is not detected, please contact the nearest service centre for help.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"></span><br /><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Q: In how many colours Redmi 2 is available?</span></span></div><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><div align="left" style="word-wrap: break-word;">A: Redmi 2 is available in 5 colours, which are White, Dark Gray, Bright Yellow, Light Green, and Pink.</div><div align="left" style="word-wrap: break-word;"><div align="center" style="word-wrap: break-word;"><ignore_js_op style="word-wrap: break-word;"><img aid="262534" file="data/attachment/forum/201501/19/224049wqcjxotewze0wjwo.jpg.thumb.jpg" id="aimg_262534" initialized="true" inpost="1" src="http://en.miui.com/data/attachment/forum/201501/19/224049wqcjxotewze0wjwo.jpg.thumb.jpg" style="cursor: pointer; word-wrap: break-word;" zoomfile="data/attachment/forum/201501/19/224049wqcjxotewze0wjwo.jpg" /></ignore_js_op></div></div><br style="word-wrap: break-word;" /><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Q: What is the price of Redmi 2?</span></div><div align="left" style="word-wrap: break-word;">A: 699 RMB which is approximately 112 USD.</div><br style="word-wrap: break-word;" /><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Q: How to identify fake Redmi 2?</span></div></div><div align="left" style="word-wrap: break-word;">A: You can check IMEI code & S/N code or Test with Official MIUI Rom.</div><div align="left" style="word-wrap: break-word;">Or, You can check with MiPhone Anti-Fake Identifier App, which is availble here:<a href="http://en.miui.com/thread-29652-1-1.html" style="color: #336699; word-wrap: break-word;" target="_blank">http://en.miui.com/thread-29652-1-1.html</a> and <a href="http://en.miui.com/thread-29683-1-1.html" style="color: #336699; word-wrap: break-word;" target="_blank">http://en.miui.com/thread-29683-1-1.html</a><br /><br style="word-wrap: break-word;" /><span style="font-weight: 700; word-wrap: break-word;">Q: How to buy Xiaomi products & identify fake ones? </span><br /><a href="http://en.miui.com/thread-19798-1-1.html" style="color: #336699; word-wrap: break-word;" target="_blank">http://en.miui.com/thread-19798-1-1.html</a></div></div></div></span></div><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></span></div><div align="left" style="word-wrap: break-word;"><div align="center" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: medium; word-wrap: break-word;"><span style="color: red; font-family: Verdana, sans-serif; word-wrap: break-word;"><u style="word-wrap: break-word;">Questions About MIUI and Questions About Other Software Issues :</u></span></span></span></span></div></div><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: When will i get MIUI 6 on Redmi 2?</span></span></div><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: Great news, Redmi 2 already comes with MIUI 6.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Q: When i will get Kernel Source of Redmi 2?</span></span></span></span></div><div align="left" style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;">A: There is no official news about when the </span></span><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;">Kernel Source of Redmi 2 will be released. But you can follow the </span></span>Vice President of Xiaomi, Mr. Hugo Barra on his social media pages for more info.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Q: When i will get Android - 5.0 Lollipop Build for Redmi 2?</span></span></span></span></div><div align="left" style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;">A: There is no official news about when the </span></span>Android - 5.0 Lollipop Build for Redmi 2<span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"> will be released. But you can follow the </span></span>Vice President of Xiaomi, Mr. Hugo Barra on his social media pages for more info, and stay tuned on his forum.</span></div></div><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: How do I solve the flash-out problem of apps?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: To solve this problem, please do the following.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Delete all data of the flash-out app. Take WhatsApp, for example.</span></div><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Method: Run WhatsApp >> Long-press the Menu key >> Long press the app to enter its info >> Clear data</span></div><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   Uninstall the app, re-install it, and try again.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   Download it from other app stores.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">4.   Try other software with similar functions.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: Why are there are no Developer Options in Redmi 2? How do I enable USB debugging?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: When you connect your phone to a PC to manage the phone through third-party software, it may prompt you to enable the USB debugging option. The USB debugging function can be found in the phone’s Developer Options. But for Android 4.2 and higher versions, Google hides the Developer Options, by default. Since Redmi 2 employs Android 4.4.4, the Developer Options on the phone are hidden.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Method to enable Developer Options: Go to “Settings” >> “About Phone” >>“Android Version” (tap seven times).</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">When you view Settings now, you will see Developer Options. You can now enable USB debugging in Developer Options.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: How do I enable the Lite Mode in Redmi 2?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: The Lite Mode is a new feature of the Redmi 2, which offers aged people a better experience with bigger font size, a simplified UI, and easier settings.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">To activate this feature:</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Go to "Settings” >> “General Settings" >> (System) >>“Lite Mode Settings" >> switch it on. The phone will reboot automatically.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: Why can’t the person on the other end of the line hear our communication clearly?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: This could be due to several possible reasons.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Weak signal strength at the receiver’s and the caller’s ends may affect the clarity of sound.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   To check if there’s a problem with the microphone (Mic), you may try using the “Recorder” app. The quality of recording will indicate if the Mic is okay.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   Do not cover the Mic while talking and do not talk far away from the Mic. Redmi 2 adopts Dual-Mic Noise-Suppression technology, which filters noise to improve the quality of communication. If you talk far away from the Mic, your voice might be filtered out as noise.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: What should I do if my contacts are not displayed in WhatsApp?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: If your contacts do not appear in the Select Contact list, it’s most likely due to the Security app denying WhatsApp from accessing your contact list.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Confirm that the contacts are already saved on your phone.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   Make sure the person you want to contact is using WhatsApp.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   Launch the Security app.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">4.   Tap “Permission” >> “Manage App Permission” >> “Contacts”.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">5.   Find WhatsApp and ensure the permission is set to “Allow”. If not, change it to “Allow”.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">6.   Now refresh the contact list in WhatsApp.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: What should I do if I get disconnected while connecting to Wi-Fi?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: Being unable to connect to Wi-Fi has much to do with the router. For example, routers in some companies may restrict MAC address or some settings may become invalid after long-time operation. We advise our customers to try other Wi-Fi hotspots in such cases. But here are some other things you could try.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Forget network, then re-connect,and use the Android keyboard to input password.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   Try to input Static IP address.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   Update the ROM to the latest version.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">4.   Back up and factory-reset the phone, and try to connect again.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">5.   Try to reboot the router.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">6.   Try connecting to another Wi-Fi hotspot.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">7.   If it doesn’t connect with anyother WI-Fi, please contact your nearest service centre.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: How do I uninstall an app on my Redmi 2?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: Please follow the following steps to uninstall an app from your Redmi 2.</span></div></div><span style="font-family: Verdana, sans-serif;"><br style="word-wrap: break-word;" /></span><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Uninstall an app from the App Info screen:</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Go to “Settings” >>“General settings” >> “Apps” >> “Downloaded”</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   Find and tap the app you want to uninstall.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   Tap the Uninstall button.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">4.   When you’re prompted to confirm the deletion, tap “OK”.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Uninstall an app via the GooglePlay app:</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Launch the Play Store app.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   Tap the Menu button in the upper left corner and select “My Apps”.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   Find and tap the app you want to uninstall.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">4.   Tap “Uninstall”.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">5.   When you’re prompted to confirm the deletion, tap “OK”.</span></div></div><span style="font-family: Verdana, sans-serif;"><br style="word-wrap: break-word;" /></span><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: How do I access Mi-Recovery?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: The Redmi 2 comes with Mi-Recovery, which lets you do things such as resetting your phone to the factory settings and rebooting your phone using either the latest or original firmware.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">To access Mi-Recovery on your phone:</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Power off your phone.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   Press the Power and Volume Up buttons at the same time. Then release the Power button first when you see the white Mi logo. Don’t release the Volume Up button until you’ve entered the Mi-Recovery mode.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   You will see a menu to choose a language. In this mode, you can use the Volume +/- keys to select up/down and the Power key to confirm your selection.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">4.   After the language menu, you’ll see the main menu that lets you execute all the functions. Again, use the Volume +/- keys to select up/down and the Power key to confirm your selection.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; font-size: small; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="color: blue; word-wrap: break-word;">Note:</span></span><span style="color: black; word-wrap: break-word;"> Do not use the “Wipe All Data” option casually. It may delete all your photos, videos and other data from the virtual SD card. We recommend that you save a backup of all your data on your PC first, if you wish to use the “Wipe All Data” option.</span></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: How do I back up my phone?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: Backing up your phone is important because it allows you to recover all your personal data, apps and settings, if you ever need to restore your phone. Xiaomi makes it easy by featuring the built-in Backup app on your phone. Here is how to use the Backup app to do a backup and restore.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">To back up your phone’s data and settings:</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Launch the Backup app.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   Select the items you want to backup. By default, all items are selected.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   Tap “Back up”.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">4.   When the backup completes, tap “Done”.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">The backup files/folders generated are saved in the MIUI/Backup/AllBackup/folder. If your phone is connected to your PC, you can copy the data to your computer.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">To restore a backup:</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Launch the Backup app.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   Tap the backup files you want to restore.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   Select the items you want to restore.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">4.   Tap “Restore”.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">What else you can do with the Backup app:</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   You can tap the Lock button to encrypt your backup. But please note that in order to encrypt the backups, you need to sign in with your Xiaomi account.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   You can also automate the backups. To do this, on the Backup app, tap the Menu button >> Automatic Backup Settings and slide the Automatic Backup switch to the right. Here you can customize a few things: Backup Frequency, Backup Time and Backup Items.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: Why can’t the phone be switched on after long-pressing the power button?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: There could be several possible reasons for this. It is necessary to determine the operation that’s causing the problem.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Try switching on the phone with another battery to test the possibility of a battery problem.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   The phone might be switched off because of low battery power or because the phone has been in a non-power state for long. If the phone is switched off because of low battery power, the battery will be in a resting state. If that’s the case, please charge the battery before trying to switch on the phone.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   If the screen is stuck on the yellow Mi logo, it may be a software problem. In this case, please switch the phone into “Recovery Mode” >> “Wipe & Reset” >>“Wipe User Data”. Alternately, choose “Wipe All Data”.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">4.   If the screen is stuck on the white Mi logo, it is a serious problem of the system. In this case, please do a fastboot, or contact your nearest service center for help.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; font-size: small; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="color: blue; word-wrap: break-word;">Note:</span></span><span style="color: black; word-wrap: break-word;"> To flash the Redmi 2, choose flash_all_except_data_storage.bat to avoid data loss. It is advisable to back up all your data at the very beginning.</span></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: If I do a factory reset on my Redmi 2, will it affect the information stored in Mi Cloud?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: No, if you have logged in to your Mi Account and synced all data previously. The data stored in the Mi Cloud servers will not be affected by the operation of factory reset, or wipe and reset (Recovery Mode).</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: How do I create a Mi Cloud account?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: There  are two ways to create a Mi Cloud account.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Go to “Settings” >> ”Mi Cloud”. You must bundle your phone number (recommended) or your email account with your Mi Cloud account.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   Access either of the following websites from your PC to create the account: i.mi.com OR i.xiaomi.com</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   If you encounter a problem with receiving the verification code on your phone, it might be because:</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">4.   You have asked your network operator to block notification messages. If that’s the case, please contact your network operator to enable the same.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">5.   You may have set very strict blocking rules in your phone settings. Go to “Security App” >>“Blocklist” >> gear icon >> “Switch on Notification for Blocked Calls”</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">6.   Servers are busy. Please wait for some time and try again.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">7.   The security settings on your PC are set at advanced levels. You may change the settings as required.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: How do I ‘factory reset’ my Redmi 2?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: You may do a factory reset in the following manner.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Using factory data reset option:</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Tap “Settings” >> “General settings” >> “Backup & Reset” >> “Factory Data Reset”</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   Here, you can decide if you want to delete the downloaded apps and stored content</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Using Mi-Recovery:</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">If you are unable to access the Settings app, you may do a factory reset using Mi-Recovery: Wipe & Reset>> Wipe All Data.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: How do I set a ringtone for a particular contact?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: You can assign a ringtone to a contact or a group of contacts.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Assigning a ringtone to a contact:</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Launch the Contacts app.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   Find and tap the contact you wish to assign a ringtone to.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   Tap to select the ringtone of your choice.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Assigning a ringtone to a contact group:</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">You can also assign a ringtone to a contact group. When you do so, all the contacts in that group will have their ringtones changed to the one you've assigned to the group.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Launch the Contacts app.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   Find and tap “My Groups”.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   Find and tap the group you wish to set the new ringtone for.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">4.   Tap the Group Ringtone icon to select a new ringtone.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: How do I customize the Quick Settings button on the Toggle Screen?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: The Toggle Screen, which can be accessed by dragging the status bar down from the top, allows you to turn on/off certain features quickly. If you wish to change the default arrangement:</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Swipe the notification panel open from the top.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   Tap “Toggles” >> “More”</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   On the Manage Toggles screen, tap and hold icon marked with red below the Active Bar and drag it to the area above the bar. The 11 items above the Active Bar are the buttons that will be shown on the Toggle Screen.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: How can I do a screen capture?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: There are three ways to do a screen capture.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Method 1 :</span> Press the Power button and Volume Down button</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Press the Power button and Volume Down button at the same time for one or two seconds. The screen will flash, and if your phone is not on Silent or Vibration mode, you’ll hear the shutter sound.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Method 2 :</span> Press the Menu button and Volume Down button</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">The process and the result are the same as in Method 1.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Method 3 :</span> Use the Screenshot shortcut</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Slide the notification panel open from the top of the screen. Tap “Toggles” >>“Screenshot”</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; font-size: small; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="color: blue; word-wrap: break-word;">Note:</span></span><span style="color: black; word-wrap: break-word;"> The image that’s created is saved as a .PNG file in the DCIM/Screenshots folder.</span></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: How do I hide an album from appearing in my phone’s Gallery?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: To prevent unwanted albums from showing up in the Gallery:</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Tap “Gallery” >> “Local Images”</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   Long-tap to select the album you want to hide, then press “Hidden Album”</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">How to “unhide” a hidden album?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Tap “Gallery” >> “Local images”</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   Tap the Menu button and select“Show Hidden Albums”</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   Long-tap to select the hidden album you want to “unhide”, then press “Unhide Album”.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: How do I set up my Redmi 2 as a portable Wi-Fi router?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: You can use the Portable Hotspot feature to share your phone’s Internet connection with several devices via Wi-Fi.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Tap “Settings” >> “General Settings” >> “More” >> “Tethering & Portable Hotspot” >>tap “Portable Hotspot” to turn it on.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   Next, you can tap “Set up Portable Hotspot” to configure the Wi-Fi network ID, security type and password.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: Why do some apps disappear after factory reset?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: This occurs if you choose the “Wipe All Data” option during factory reset. In that case, you simply need to download the latest installation pack.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Note: It is highly recommended to back up your data in advance.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: How do I transfer contacts from a phone of some other make to my Redmi 2?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: There are several ways to do this.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Bluetooth:</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Tap “Contacts” >> “Menu”>> “Import/Export” >> “Import from another Phone” >> “Other Phones”, select "My Phone has Bluetooth", click "OK” and turn on the Bluetooth function on the other phone. After pairing with Redmi 2, select the account and wait for the transfer to complete.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; font-size: small; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="color: blue; word-wrap: break-word;">Note:</span></span><span style="color: black; word-wrap: break-word;"> In order to ensure smooth Bluetooth pairing, it is recommended to turn off Wi-Fi during the pairing process.</span></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">SIM card:</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Copy the contacts to the SIM card on your Redmi 2: Go to “Contacts” >> “Menu” >> “Import/Export Contacts” >> “Import from SIM card”.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Export the contacts from the other phone and save them on your PC as a vCard file with the extension .vcf</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Connect your Redmi 2 to the PC>> Move the vCard file to the Redmi 2 >> click “Contacts”>>“Menu” >> “Import/Export” >> “Import from Storage”. The system will automatically search the phone for the vCard file. After that, select the vCard file, and wait for the import to complete.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Sync through Mi Cloud Service:</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">If you have synced your contacts to Mi Cloud, we suggest you export the contacts in the vCard format from MiCloud, and then import the vCard to your Redmi 2.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Steps for transferring contacts from iPhone (I Cloud service) to the Redmi 2:</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Enter <a href="https://www.icloud.com/" style="color: #336699; word-wrap: break-word;" target="_blank">https://www.icloud.com/</a>, sign in Apple ID >> choose Contacts >> click the gear-shaped Option button on lower left corner of the address book >> choose Select All>> Export vCard >> save it to your computer. Then import the vCard to your Redmi 2.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Using third-party synchronization software to sync contacts:</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Let’s take the QQ synchronization assistant (WeSync), for example.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Download and install QQ synchronization assistant (WeSync) >> sign in to QQ account to sync contacts to the network >> Download and install QQ synchronization assistant in your Redmi 2 >> sign in to the same QQ account >>choose “Restore to Phone”.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: Why can’t the SIM card be detected in my Redmi 2?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: Redmi 2 designed to support a Micro-SIM card, so other SIM card will not be detected. If you’re facing this problem with a Micro SIM card:</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Dial *#*#6484#*#* to run a hardware test. If it shows “No SIM card detected”, it means that the SIM card is unavailable.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   To test the possibility of SIM card damage or unavailability, please try inserting a different SIM card in the phone.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   Upgrade the system to the latest version.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">4.   If none of the steps work, please contact your nearest service centre for help.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: Why does the screen go black when I am on a call?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: In case this happens:</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Check if you are using a screen protector (not original) or sticker. If it’s covering the sensor, it may cause the screen to go black.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   It is normal for the screen to go black during a call as the side of your face would be covering the sensor. But if your face moves away from the screen, the screen will turn on again. If you wish to disable this function, go to Dial Pad >> “Settings” >>“Call Settings” >> “Incoming Call Settings” >> “Proximity Sensor”>> (turn off this function)</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif;"><span style="word-wrap: break-word;">3.   You may dial *#*#6468#*#* to run hardware tests to see if the proximity sensor is working okay. When you cover the sensor, the figure in the middle should show 0.0; when you uncover the sensor, the figure in the middle should show some value like 5.000305.</span><span style="word-wrap: break-word;"> If that’s case, the proximity sensor is working fine. If the figures are different from these, please re-calibrate and try again. If the figures are still not right, the proximity sensor is probably damaged. In that case, please contact your nearest service centre for help.</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: Why is the storage space different when I check it on my computer and my Redmi 2?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: This is because the storage unit used in the Redmi 2 employs a different conversion ratio (1MB = 1000KB, 1KB = 1000B) from that used in the manufacture of PCs (1MB= 1024KB, 1KB = 1024B).</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Besides, there are other things like system files, data files, caches and backup files, which occupy some of the storage space on the phone. The same is true for PCs as well, where a 256GB hard disk is detected with approximately 238GB of usable space.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: Why is the phone unable to charge?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: Please check if the phone is in the On state or Off.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">If it is on, please:</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">a) Change the cable</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">b) Change the charger</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">c) Retry after power-off</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">If the phone is switched off and the battery is completely drained of power, please charge the phone for at least 15 minutes to see if it’s charging. </span></span><span style="color: black; word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;">If the phone is still unable to charge, please contact your nearest service centre for help.</span></span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: What should I do if I lose my contacts?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: Please as certain if your contacts are really lost or if they are hidden in some manner.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   The contacts on can be saved on the phone, in the SIM card, or they can be synced with Mi Account or other accounts. You can define the way you view your contacts. If your contacts are saved on the SIM card, but if the option of “Show SIM Contacts” is not enabled, you will not be able to see the contacts. In this case, you only need to go to “Contacts” >> “Menu” >> “Display Preferences” >> “Show SIM Contacts” >> (switch on)</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   If the contacts have indeed disappeared from the phone due to some reason, please check if you have enabled Mi Cloud service and synced the contacts at any time previously. If so, you can restore the contacts through Mi Service.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   Please check if you have backed up your contacts in other ways such as a build-in backup, QQ assistant, or any other, which can help you restore the missing contacts.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">We strongly advise our customers to bind the Mi Account to back up their data in advance.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: Why is the battery power being consumed at such a fast rate?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: The normal standby time of the Redmi 2 is 24 hours under non-intense using conditions. But it can vary depending on your usage habits. Playing games, browsing the web, or watching movies on the phone can use up battery power at a fast rate. Please under take the following exercise if you wish to determine the cause of the fast power consumption.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Check the time elapsed between 100% battery status to the time you are prompted to charge the battery. Make a note if you used the phone for power-heavy applications (like the ones listed above) during this time.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   To save battery power, it is advisable to long-press the Menu key to clear the back-end programs, and to keep the phone in the Airplane Mode while you are asleep at night. Normally, the phone will consume only 2-5% power in the Airplane Mode as against 10% in Standby Mode.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   Check the charging time. Leave the phone alone to see how long the battery sustains power (it usually lasts at least two days).</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">4.   If your phone usage is not power-consuming, but the battery is still being used up fast, please contact your nearest service centre for help.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: What should I do if my phone gets stuck or frozen?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: The phone may get stuck while using certain apps or the sliding screen, or while processing a large amount of data.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   If it’s an app problem, please wait for 1-2 minutes. If the app is unresponsive and prompts you to stop it, please close the app and run it again.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   If many apps are running simultaneously in the back-end, they will occupy a large amount of RAM. If the phone freezes for a long time, please press the Menu key to show the running tasks and close some or all of them.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   The phone may be stuck because of the opening transition animation.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">4.   Go to “Settings” >>“Developer Options” >> “Window Animation Scale & Transition Animation Scale & Animator Duration Scale” >> switch off</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">5.   Uninstall Optimization / Battery Saving / Safety Guard apps. Close the start-up apps that aren't frequently used.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">6.   Back up and factory-reset the phone; flash to the latest ROM can optimize the system operating speed.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: Why can’t I download apps from Google Play Store?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: In case you are unable to download apps from the Google Play Store:</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Check if your network connection is good enough for app download. Google disallows download of certain data flow consuming apps on mobile networks, by default. In that case, you will see a prompt asking you to download the app over a WLAN connection.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   Check if you have set a data limit for Google Play Store in Data Usage. Go to “Security” >> “Data Usage” >> “Restrict” >> find the “Google Play Store” app, and cancel the data limit.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   Remove the current Google account. Go to “Settings” >> “General Settings” >> “(Account) Google”>> Select Your Email Account >> Press the Menu button on the touch keypad >> “Remove Account”</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">4.   Once the account has been removed, go to “Settings” >> “General Settings” >> “Apps” >>find and enter “Google Play Store”. Click on “Clear Cache” in the menu. Now, go back to “Settings” >> “Accounts”. Once your Google account has been added and set up, try downloading the app again.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">5.   Some third-party apps installed in the handset may result in the failure of apps download from Google PlayStore. If you know which app is prohibiting the download, please change its setting.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">6.   If none of the above methods work, please back up your data and do a factory reset.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: Why can’t I receive push notification when I quit the Line app or WhatsApp?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: Normally, push notification is available only when the chatting apps are in use or running in the back-end. If you sign out of the apps or clear the RAM of these apps, it will result in the unavailability of push notification.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">If you want to receive push notification, please lock these chatting apps when they clear up, and enable the app auto-start option.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">1.   Go to “Security” >>“Permission” >> “Auto-start Management” >> add auto-start apps</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">2.   To enable push notification in the status bar, go to “Settings” >> “Notifications” >> “Manage Notifications” >> Open WhatsApp >> “Show in Status Bar” (switch on)</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">3.   Long-tap the Menu key to enter the recent apps back-end. Drag down the app icon to lock it, so it will not be cleared in the following clear-up operation.</span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">Q: Why is a call from an unknown number silent at first?</span></span></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: You may sometimes see an incoming call from an unknown contact, but hear the ring only after a while. This is a default setting of Redmi 2 in order to shield you from crank calls, which ring for only a few seconds. If the call is from a person whose number is not in your contacts list, the ring will be silent to begin with. If the call persists, you will hear the ring after a while. To change this setting, you can go to Dial Pad >> “Setting” >> “Call Settings” >> “Incoming Call Settings” >> “Mute Unknown Settings” >> (switch off).</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; font-size: small; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Q: Is there any Official Developer ROM for Redmi 2? Is it Pre-Rooted?</span><br style="word-wrap: break-word;" />A: There is Official Developer ROM for Redmi 2 is available. Yes, </span><span style="color: black; word-wrap: break-word;">Developer ROM for Redmi 2 comes Pre-Rooted.</span></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; font-size: small; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Q: From where i can download </span><span style="color: black; word-wrap: break-word;">Official Developer ROM for Redmi 2?</span></span></span></span></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; font-size: small; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">A: You can download from here : </span><a href="http://en.miui.com/download-261.html" style="color: #336699; word-wrap: break-word;" target="_blank">http://en.miui.com/download-261.html</a></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Q: How to root Redmi 2?</span></span></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;">A: You can Flash Developer ROM on Redmi 2 if you want Root Access.</span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Q: How to connect my Redmi 2 to computer using USB cable.</span><br style="word-wrap: break-word;" />A: First you need to upgrade your Redmi 2 to the latest version. Go to Developers Options and turn on USB debugging.</span></div></div><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></span></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"></span></span></div></div></div><div align="left" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></span></div></div><div align="center" style="word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif;"><span style="word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Q: What to do if I encounter bug(s) on Redmi 2?</span><br style="word-wrap: break-word;" />A: You can check if you bug(s) have been reported </span><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><a href="http://en.miui.com/forum.php?mod=bugfeedback&fid=5&sortid=1&phonemodel=68&versions=&sortid=1&con=&pid=0" style="color: #336699; word-wrap: break-word;" target="_blank">here</a>. <span style="color: black; word-wrap: break-word;">If not then you can report.</span></span></span></span></div><div align="left" style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="word-wrap: break-word;"><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;">Q: Is there any Phone manager for Redmi 2 for my desktop or PC suit?</span></span></span></span></div><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;">A: Yes, It is available and you can download it from here : <a href="http://en.miui.com/thread-30170-1-1.html" style="color: #336699; word-wrap: break-word;" target="_blank">http://en.miui.com/thread-30170-1-1.html</a></span></span></span></div><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></span></span></div><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;">Q: How to apply and delete MIUI Themes?</span></span></span></span></div><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;">A: Goto this Link: <a href="http://en.miui.com/thread-31434-1-1.html" style="color: #336699; word-wrap: break-word;" target="_blank">http://en.miui.com/thread-31434-1-1.html</a></span></span></span></div><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></span></span></div><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;">Q: How do i disable vibration on keyboard touch?</span></span></span></span></div><span style="font-family: Verdana, sans-serif;"><br style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;" /></span><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;">A: Goto "General Settings" --> "Language & Input" --> Under "Keyboard & Input Method"  --> Now select the Keyboard you are using for which you want to disable the vibration on keypress  --> Sound & Vibration --> Turn Off Keypress vibration.</span></span></span></div><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></span></span></div><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;">Or,</span></span></span></div><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></span></span></div><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-family: Verdana, sans-serif; font-size: small; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">Goto "General </span><span style="color: black; word-wrap: break-word;">Settings" --> "Language & Input" --> Under "Keyboard & Input Method"  --> Now select the Keyboard you are using for which you want to disable the vibration on keypress  --> Turn Off the "Vibrate on Keypress".</span></span></span></div><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></div><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;">Q: How to download large app in Google Playstore using data?</span></span></span></span></div><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="font-family: Verdana, sans-serif;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; word-wrap: break-word;">A: Check This </span></span></span><span style="color: black; word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;">Link : </span></span><span style="font-size: small; word-wrap: break-word;"><a href="http://en.miui.com/thread-18396-1-1.html" style="color: #336699; word-wrap: break-word;" target="_blank">http://en.miui.com/thread-18396-1-1.html</a></span><span style="color: black; word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"> and</span></span></span></div><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;">     This Link : <a href="http://en.miui.com/thread-23477-1-1.html" style="color: #336699; word-wrap: break-word;" target="_blank">http://en.miui.com/thread-23477-1-1.html</a></span></span></span></div><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></span></span></div><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Q: Any Custom Recovery </span><span style="font-weight: 700; word-wrap: break-word;">is available</span><span style="font-weight: 700; word-wrap: break-word;"> for Redmi 2?</span></span></span></span></div><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;">A: Yes, CWM Recovery is available for Redmi 2 and it's here : <a href="http://en.miui.com/thread-77096-1-1.html" style="color: #336699; word-wrap: break-word;" target="_blank">http://en.miui.com/thread-77096-1-1.html</a></span></span></span></div><span style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><br style="word-wrap: break-word;" /></span></span></span><div align="left" style="background-color: white; color: #444444; font-size: 14px; line-height: 21px; word-wrap: break-word;"><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;"><span style="font-weight: 700; word-wrap: break-word;">Q: Any Custom ROM </span><span style="font-weight: 700; word-wrap: break-word;">is available </span><span style="font-weight: 700; word-wrap: break-word;">for Redmi 2?</span></span></span></span></div><div align="left" style="word-wrap: break-word;"><span style="word-wrap: break-word;"><span style="font-size: small; word-wrap: break-word;"><span style="color: black; font-family: Verdana, sans-serif; word-wrap: break-word;">A: Yes, CyanogenMod CM11 ROM based on Android 4.4.4 for Redmi 2 is available for Redmi 2 and it's here : <a href="http://en.miui.com/thread-77155-1-1.html" style="color: #336699; word-wrap: break-word;" target="_blank">http://en.miui.com/thread-77155-1-1.html</a></span></span></span></div></div></div></div></div>

All about Redmi 2 / hongmi 2; FAQ

This post is comprised of all the questions that are related to Redmi 2 / Hongmi 2. Questions About Device Hardware and General Questions : ...

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